Refund Policy
ALL ORDERS PLACED DURING THE BLACK FRIDAY SALE (NOV .18-30) ARE FINAL SALE. NO REFUNDS NO EXCHANGES ACCEPTED. CUSTOMER IS RESPONSIBLE FOR SHIPPING COST BACK TO THEIR LOCATION IF THEY SEND US A FINAL SALE ITEM.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@leoclothes.com. Please note that returns will need to be sent to the following address:
US Warehouse: 584 Castro Street #3053, San Francisco, CA 94114
France: Apt. 7 eme gauche - 127 avenue Aristide Briand 94230 Cachan, 1986-6179
Việt Nam: 81 Land 2 Dai Lo Thang Long Street - Me Tri Ward, Nam Tu Liem District, Hanoi
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@leoclothes.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@leoclothes.com.
Latest Release
V3.4.1
- Newly Launched Notes Module: Effortlessly capture and organize important information or AI-generated content in one centralized location, making it easier to manage and retrieve key insights whenever needed.
- V-AI Scenario Expansion: Added scenario-specific options to cover more use cases; optimized URL source display during AI searches for easier viewing and access.
- Enhanced Reading Module:
- Added AI summaries and mind maps, supporting the generation of article outlines and summaries to quickly grasp key points.
- Full-text translation support for easier cross-language reading.
- Differentiated reading scenarios for more targeted and efficient reading. - AI Image Drawing Feature Upgrade: Added cropping and annotation functions, allowing image size editing and text insertion to enhance creative flexibility and expressiveness.
- Reference Material Optimization: Upgraded the global docx reference material parsing module to Markdown format output, providing clearer structure, better readability, and easier information extraction.
- Simplified Meeting Module Interface: The "Start Recording" button is now hidden, making the interface cleaner and more intuitive to use.
- Screenshot Tool Optimization: Improved text recognition capabilities, enhancing accuracy and efficiency.
Past Release
V3.3.1
- New UI and layout design.
- Added advance AI language models, including GPT-4o,Claude-Sonnet-4, Gemini-2.5-Pro, Gemini-2.5-Pro(reason),Qwen3-235B-A22B.
- Added AI Meeting function.
- Fixed AI Image Drawing Requirement word counting issue.
- Improve Mac screenshot issues.
V3.2.3
- Added support for new AI language models, including GPT-4.1-mini, GPT-4.1-nano, Gemini-2.0-flash, Grok-3-mini, and Llama-4-Maverick.
- Enabled V-AI chat functionality with support for uploaded images and files.
- Enhanced V-AI PPT generation to support multi-language output.
- Extended OCR language recognition to include Tamil and Sinhalese.
- Updated the screenshot tool to improve OCR recognition accuracy.
- Modified the default language settings for voice translation.
- Fixed bugs related to PPT generation and reference material writing components.
V3.2.1
1. Added support for new AI language models.
2. Added V-AI Chat output content that can be edited with V-AI PPT, V-AI Writing, V-AI Translation, and V-AI Image Generation.
3. Updated the OCR recognition function of the screenshot tool.
4. Added support Google and Microsoft translation for voice translation.
5. Fixed bugs.
V3.1.0
1. The V-AI chat now features a completely redesigned interface, including added image support and reference resources. Recommended commands can be disabled in **Settings > General Settings > V-AI Mode Settings**.
2. Drawing style enhancements introduce new features such as AI remove background, partial repainting, and instant transformation into anime.
3. Writing interface has been optimized with an increased number of writing assistants, a new knowledge base, and support for uploading reference files.
4. A new email assistant is available that can generate emails based on keywords or create reply emails from original input text.
5. Improved styling for writing components and the small assistant card interface.
6. The default font has been updated to Aptos for better readability.
7. Prompt box has been updated to show prompts only once at startup; recommendation features beneath V-AI Chat and V-AI PPT have been hidden. The input box now has a minimum height of two lines.
8. Voice recognition capabilities have been optimized for better accuracy.
9. Fixed various bugs to improve overall stability and performance.
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