Terms of Service
This website is operated by Mount Zion Innovation LLC. By using this site, you agree to these Terms of Service ("Terms"), which are a legal agreement between you and Mount Zion Innovation LLC ("Company"). These Terms apply to any website, social media page, or mobile app owned by the Company.
By visiting our site or purchasing products, you agree to be bound by these Terms, including any additional terms referenced here. These Terms apply to all users, whether you're browsing, buying, or contributing content. Please review them carefully. If you do not agree to all the terms, you may not use this site.
We may update these Terms, and your continued use of the site means you accept the changes. Our online store is powered by Shopify, which allows us to sell our products to you.
Online Store Terms
By agreeing to these Terms, you confirm that you are at least the legal age of majority in your area or have permission to allow your minor dependents to use the site.
You must not use our products for illegal activities or violate any laws while using our Service. Violating these terms may result in the immediate termination of your services.
Refund Policy
We hope you love your Virtusx Jethro V1, but if it doesn't meet your expectations, please email us at info@virtusxus.com within 30 days of receiving your product to request a return. You then have 7 days to send it back in its original, unused condition with the original packaging.
If you return a damaged product, a $10 restocking fee will be applied. Unfortunately, we cannot exchange items directly—please return the product and place a new order. Refunds will be processed once we receive the returned item.
If your product is faulty, email us with images within 7 days of delivery, and we’ll work to replace any defective parts.
General Conditions
We reserve the right to refuse service at any time. Your content (excluding credit card details) may be transferred over various networks without encryption. However, credit card information is always encrypted. You agree not to copy or exploit any part of our Service without our written permission.
Products and Services
Some products may only be available online in limited quantities. Colors and images are displayed as accurately as possible, but we cannot guarantee perfect color display on your monitor.
We reserve the right to limit product sales by person, region, or order and may discontinue any product at any time.
Billing and Account Information
We reserve the right to limit or cancel orders at our discretion. If an order is changed or canceled, we will notify you via email or phone. You agree to provide accurate billing and shipping information and to update it as necessary.
Optional Tools
We may provide access to third-party tools, which are offered "as is" without warranties. Your use of these tools is at your own risk.
Third-Party Links
Our site may include third-party links. We are not responsible for the content or accuracy of third-party websites and won’t be liable for any transactions or damages caused by them.
User Comments and Feedback
By submitting comments, suggestions, or ideas to us, you grant us the right to use them in any medium without compensation. We may remove any content we consider inappropriate, unlawful, or harmful.
Personal Information
We collect personal information (like shipping addresses and email addresses) to process orders and send updates. For more details on how we handle your personal data, refer to our Privacy Policy.
Errors and Inaccuracies
We may correct any errors or inaccuracies in product descriptions, pricing, or promotions without notice. If an error affects your order, we reserve the right to cancel or update it.
Prohibited Uses
In addition to the other restrictions listed in our Terms of Service, you are not allowed to use our site or its content for the following purposes:
- Any illegal activities
- Encouraging others to break the law
- Violating any international, federal, provincial, or local laws
- Infringing on intellectual property rights (ours or others')
- Harassing, abusing, insulting, defaming, discriminating, or harming others based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
- Submitting false or misleading information
- Uploading or spreading viruses or harmful code that could affect the functionality of our service, websites, or the Internet
- Collecting or tracking personal information of others
- Spamming, phishing, or engaging in other deceptive practices
- Using the site for obscene or immoral purposes
- Attempting to bypass or interfere with the security features of our service or related websites
We reserve the right to terminate your access to our service if you violate any of these rules.
Disclaimer of Warranties; Limitation of Liability
We cannot guarantee that your experience with our service will always be perfect, secure, or error-free. We also don’t guarantee that the results from using our service will be completely accurate or reliable.
From time to time, we may suspend or cancel the service without notice. By using our service, you agree that your use (or inability to use) is at your own risk.
Our service and products are provided “as is” and “as available” without any warranties, either express or implied, including warranties of merchantability, fitness for a specific purpose, or non-infringement.
To the fullest extent allowed by law, Virtusx and its team (including officers, employees, and agents) will not be responsible for any damages of any kind that arise from your use of our website, products, or social media, whether direct, indirect, incidental, or consequential.