Privacy Policy
We are committed to safeguarding your privacy while providing you with a seamless and efficient user experience. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or use our website, services, and products. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We collect both personal and non-personal information to improve our services, understand user needs, and ensure the smooth functionality of our website.
- Personal Information
Personal information refers to data that can identify you as an individual. We collect personal information when you voluntarily provide it through forms, account creation, purchases, or communication. This may include Full name, email address, phone number, payment information, and mailing address.
- Non-Personal Information
We also collect non-personal information to optimize our website’s functionality and user experience. This includes IP addresses, pages visited, time spent on the website, cookies, and browser type.
Using Personal Information
We use the information we collect for the following purposes:
- To Provide and Improve Services
Your personal information helps us process orders, manage your account, and provide customer support. We also use data to enhance our products and website functionality based on user activity.
- Communication
We may use your contact details to send you updates, promotions, newsletters, and important notices about our services or changes to this Privacy Policy.
- Marketing and Analytics
With your consent, we may use your data to deliver tailored advertisements, track website performance, and analyze how users interact with our site to improve our services.
- Legal Compliance
We may use your data to comply with applicable laws, regulations, or legal obligations.
Sharing Personal Information
Virtusx does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers
We may share your information with trusted service providers who assist us in operating the website, processing payments, and fulfilling orders. These partners are required to maintain the confidentiality of your data.
- Legal Requirements
We may disclose your information when required to comply with a legal obligation, such as a subpoena or court order, or to protect our rights and property.
- Business Transfers
In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the new owners.
Protecting Personal Information
We implement a variety of security measures to ensure the protection of your personal data. This includes encryption, secure servers, firewalls, and access control mechanisms. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access and Correction
You may request access to the personal data we hold about you and correct any inaccuracies.
- Deletion
We may disclose your information when required to comply with a legal obligation, such as a subpoena or court order, or to protect our rights and property. You may request the deletion of your personal information, subject to legal obligations and legitimate business purposes.
- Opt-Out of Marketing Communications
You can opt out of receiving marketing emails by following the unsubscribe instructions in the email or contacting us directly.
Cookies and Tracking
Virtusx uses cookies and similar technologies to collect data and enhance your browsing experience. Cookies are small text files placed on your device to remember your preferences and activities on our site.
- Types of Cookies
Your personal information helps us process orders, manage your account, and provide customer support. We also use data to enhance our products and website functionality based on user activity.
- Essential Cookies: Necessary for website functionality
- Analytical Cookies: Help us analyze website traffic
- Marketing Cookies: Used to deliver personalized advertisements
- Managing Cookies
We may use your contact details to send you updates, promotions, newsletters, and important notices about our services or changes to this Privacy Policy.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Changes to This Privacy Policy
Virtusx reserves the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.